Return & Exchange Policy

Your satisfaction is important to us at RNZ COLLECTION. We want you to feel confident with every purchase.

Return & Exchange Conditions

• Items must be unused, unworn, unwashed, and in their original condition.

• Original tags and packaging must remain attached, where applicable.

• Proof of purchase or order number is required.

Exchanges
Exchanges are subject to product availability, including the requested size or color.

Returns
Return requests may be submitted within [Number of Days] days of receiving your order, provided that all return conditions are met.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or product-specific reasons. Any applicable exclusions will be communicated before purchase.

Shipping Costs
Shipping costs related to returns or exchanges will be determined according to the reason for the request and the applicable policy.

To request a return or exchange, please contact our customer service team with your order number and reason for the request.

All returns and exchanges are subject to applicable consumer protection laws.